Service (Site) Reliability engineering (SRE) is a new norm in IT operations to bridge a gap between the traditional IT siloed processes and faster software development cycles. Though the DevOps practice pushed the boundaries of IT support functions into a developer’s hand with CI and CD tools, the SRE is a must-have role that is responsible for system reliability and performance.
Thetapi Data Services is uniquely positioned in the IT-managed services landscape with Data Services focused. We have successfully extended the SRE discipline into the most complex IT functions of database management by transforming the traditional DBA teams into data services reliability engineering. This allows us to deliver the integrated IT operations approach with DevOps, SRE, and Data SRE teams.
SREs are responsible for monitoring operations, reliability, availability, and security of the applications. Our SRE Services include;
Build synchronicity between development and operations teams
An innovative set of tools and services to optimize the IT support functions
Machine Learning driven process to reduce human errors
Performance tuning
Innovative alert management
24x7 Monitoring
Accurate capacity planning
Create and maintain operational runbooks
Incident management and Change control
Security and Compliance
Handle on-call and emergency support